Shipping Policy

Kapdakart.co.in

At Kapda Kart, we are committed to delivering your orders quickly, safely, and efficiently across India.

1. Shipping Coverage

We currently deliver to all locations across India. Expansion to international shipping will be introduced in the future.

2. Order Processing Time

• Orders are processed within 24–48 hours after confirmation
• Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Timeline

Estimated delivery time after dispatch:

• Delhi NCR: 1–2 business days
• Rest of India: 3–5 business days

Please note that delivery timelines may vary due to unforeseen circumstances such as weather conditions, logistics delays, or high demand periods.

4. Shipping Charges

• Free Shipping on all orders above ₹499
• Orders below ₹499 may include a minimal shipping fee (if applicable at checkout)

5. Cash on Delivery (COD)

• We currently offer Cash on Delivery (COD) across most serviceable locations
• Please ensure the correct address and contact details are provided to avoid delays

6. Order Tracking

• Once your order is shipped, you will receive tracking details via SMS or email
• You can track your order status directly through the provided link

7. Delivery Attempts

• Our delivery partner will attempt delivery 2–3 times
• If the order is not accepted or reachable, it may be returned to us

8. Delays in Shipping

While we strive to deliver within the promised timelines, delays may occur due to:

• Remote location deliveries
• High order volume
• External logistics issues

We appreciate your patience in such cases.

9. Damaged or Missing Items

If you receive a damaged package or missing item:

• Contact us within 48 hours of delivery
• Share images or proof for quick resolution

10. Contact Us

For any shipping-related queries:

Email: sales@kapdakart.co.in
Support: 24/7 Chat Support available on website